Returns & Exchanges
At Taliah Waajid Brand, we are committed to providing high-quality natural hair care products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused items.
Initiate Your Request
Contact our customer support team via email within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
Ship the Items
Send your return package to our distribution center using a trackable shipping method to ensure safe and documented delivery.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing